FAQ

General Info:

The MercuryGate User Conference (Velocity 2022) is the premier industry event for shippers, logistics providers, brokers, and forwarders. Our goal is to give MercuryGate customers and partners an opportunity to gather and learn about industry trends and issues, the latest solution features, and exchange ideas. The agenda is filled with the latest information on getting the most value from MercuryGate’s innovative product suite, industry insights from market leaders, and social opportunities to interact with your peers.

Velocity 2022 will be hosted in Scottsdale, AZ. The event will take place at the Omni Scottsdale Resort & Spa at Montelucia.

Velocity 2022 will take place November 7-9, 2022, in Scottsdale, AZ.

This year’s in-person conference fee is $1499.00 USD.
Take advantage of the early bird special rate of $1099.00 until May 31, 2022.
There is also a virtual conference option. The Virtual fee is $449.00.

We recommend business casual during general session and breakouts. Casual attire is appropriate for the evening events.

In November of most years, Scottsdale averages a daily maximum temperature between 74 and 84 degrees Fahrenheit. The average low-temperature in November is 56 degrees Fahrenheit.

Velocity 2022 organizers support special dietary requirements for medical reasons, specifically food allergies. As such, we will do our best to accommodate your food preferences. You will have an opportunity to indicate any special dietary restrictions or allergies during the registration process.

We recommend attendees arrive on Monday morning

November 7, 2022. The main departure date is Wednesday afternoon November 9, 2022. If you are planning to participate in one of the Wednesday afternoon excursions, you may want to plan to leave on Thursday morning November 10,2022.

After you submit your registration request, you will automatically receive an email confirming your submission.

If circumstances change and you are no longer able to attend Velocity 2022, you may cancel your registration by providing written notice to [email protected] Registrations may be refunded if a cancellation is made in writing, until September 15, 2022. Cancellation request will not be accepted after September 15, 2022.

We are looking forward to welcoming you back to an in-person Velocity 2022. Rest assured, the health and safety of all our attendees, exhibitors, sponsors, staff, and suppliers is and always will be a top priority. The event will run in accordance with official Government, Health Authority and Venue guidance and regulations.

Hotel & Travel:

The host hotel for Velocity 2022 is the Omni Scottsdale Resort & Spa At Montelucia. The room rate to stay at the Velocity host hotel is $279.00 USD, plus taxes and resort fees ($25.00).

No. All attendees will be responsible for the cost of their own hotel rooms. Even though all registered attendees will pay for their own rooms, we will continue to provide the customer service needed to help them reserve their rooms at our pre-negotiated rates. Note: If you have questions, please reach out to the MercuryGate Registration Team at [email protected].

Omni Scottsdale Resport & Spa at Montelucia Room reservations at the pre-negotiated rates should be made using the link below: Book your room for Velocity 2022.

All rooms within the room block are on a first-come, first-served basis and are subject to availability.

Reservations must be guaranteed by a valid major credit card, which will be supplied at the time of reservation. Any guaranteed reservation not cancelled seventy-two (72) hours prior to arrival will be subject to one (1) night’s room and tax cancellation fee. If you need to change or cancel your hotel room reservation, please visit the Velocity Registration link.

The cut-off date for accepting reservations into this room block is Monday, October 17, 2022.Reservation requests received after 5:00 PM local Resort time on the cut-off date will be accepted based on guest room availability at the prevailing transient rates. MercuryGate cannot guarantee rooms at the host hotel. All rooms within the room block are on a first-come, first-served basis and are subject to availability.

In no way shall MercuryGate be held liable in the event MercuryGate is prevented from the performance of any act required under this Exhibitor & Sponsorship Prospectus by reason of strike, lockout, labor problems, restrictions of government, judicial orders or decrees, riots, insurrection, terrorism, war, pandemics, acts of God, inclement weather, or other causes that are beyond the reasonable control of MercuryGate. Notwithstanding the foregoing, if the MercuryGate User Conference is cancelled due an event described herein, MercuryGate shall use reasonable efforts to reschedule the MercuryGate User Conference and shall credit fees for Exhibitor’s attendance for such rescheduled event; the location, time and date, and format shall be determined in MercuryGate’s sole discretion.

What is Velocity 2022?

The MercuryGate User Conference (Velocity 2022) is the premier industry event for shippers, logistics providers, brokers, and forwarders. Our goal is to give MercuryGate customers and partners an opportunity to gather and learn about industry trends and issues, the latest solution features, and exchange ideas. The agenda is filled with the latest information on getting the most value from MercuryGate’s innovative product suite, industry insights from market leaders, and social opportunities to interact with your peers.

Where is Velocity 2022?

Velocity 2022 will be hosted in Scottsdale, AZ. The event will take place at the Omni Scottsdale Resort & Spa at Montelucia.

What are the 2022 conference dates?

Velocity 2022 will take place November 7-9, 2022, in Scottsdale, AZ.

How much is the attendee conference fee for Velocity 2022?

This year’s in-person conference fee is $1499.00 USD. Take advantage of the early bird special rate of $1099.00 until May 31, 2022. There is also a virtual conference option. The Virtual fee is $449.00.

Is there a dress code?

We recommend business casual during general session and breakouts. Casual attire is appropriate for the evening events.

What is the weather like in Scottsdale, AZ?

In November of most years, Scottsdale averages a daily maximum temperature between 74 and 84 degrees Fahrenheit. The average low-temperature in November is 56 degrees Fahrenheit.

What if I have dietary restrictions or allergies?

Velocity 2022 organizers support special dietary requirements for medical reasons, specifically food allergies. As such, we will do our best to accommodate your food preferences. You will have an opportunity to indicate any special dietary restrictions or allergies during the registration process.

When should I plan to arrive and depart?

We recommend attendees arrive on Monday morning November 7, 2022. The main departure date is Wednesday afternoon November 9, 2022. If you are planning to participate in one of the Wednesday afternoon excursions, you may want to plan to leave on Thursday morning November 10,2022.

When will I receive my registration confirmation email?

After you submit your registration request, you will automatically receive an email confirming your submission.

Conference Refund and Cancellation Policy

If circumstances change and you are no longer able to attend Velocity 2022, you may cancel your registration by providing written notice to [email protected] Registrations may be refunded if a cancellation is made in writing, until September 15, 2022. Cancellation request will not be accepted after September 15, 2022.

Our Commitment to Safe Events

We are looking forward to welcoming you back to an in-person Velocity 2022. Rest assured, the health and safety of all our attendees, exhibitors, sponsors, staff, and suppliers is and always will be a top priority. The event will run in accordance with official Government, Health Authority and Venue guidance and regulations.

Hotel & Travel:

What is the room rate for Velocity?

The host hotel for Velocity 2022 is the Omni Scottsdale Resort & Spa At Montelucia. The room rate to stay at the Velocity host hotel is $279.00 USD, plus taxes and resort fees ($25.00).

Does MercuryGate cover the cost of my hotel room?

No. All attendees will be responsible for the cost of their own hotel rooms. Even though all registered attendees will pay for their own rooms, we will continue to provide the customer service needed to help them reserve their rooms at our pre-negotiated rates. Note: If you have questions, please reach out to the MercuryGate Registration Team at [email protected].

How do I book my room?

Omni Scottsdale Resport & Spa at Montelucia Room reservations at the pre-negotiated rates should be made using the link below: https://www.omnihotels.com/hotels/scottsdale-montelucia/meetings/mercurygate-velocity. All rooms within the room block are on a first-come, first-served basis and are subject to availability.

What is the hotel cancellation policy?

Reservations must be guaranteed by a valid major credit card, which will be supplied at the time of reservation. Any guaranteed reservation not cancelled seventy-two (72) hours prior to arrival will be subject to one (1) night’s room and tax cancellation fee. If you need to change or cancel your hotel room reservation, please visit the Velocity Registration link at https://www.omnihotels.com/hotels/scottsdale-montelucia/meetings/mercurygate-velocity.

What is the room reservation cutoff date?

The cut-off date for accepting reservations into this room block is Monday, October 17, 2022.Reservation requests received after 5:00 PM local Resort time on the cut-off date will be accepted based on guest room availability at the prevailing transient rates. MercuryGate cannot guarantee rooms at the host hotel. All rooms within the room block are on a first-come, first-served basis and are subject to availability.

Conference Refund and Cancellation Policy

In no way shall MercuryGate be held liable in the event MercuryGate is prevented from the performance of any act required under this Exhibitor & Sponsorship Prospectus by reason of strike, lockout, labor problems, restrictions of government, judicial orders or decrees, riots, insurrection, terrorism, war, pandemics, acts of God, inclement weather, or other causes that are beyond the reasonable control of MercuryGate. Notwithstanding the foregoing, if the MercuryGate User Conference is cancelled due an event described herein, MercuryGate shall use reasonable efforts to reschedule the MercuryGate User Conference and shall credit fees for Exhibitor’s attendance for such rescheduled event; the location, time and date, and format shall be determined in MercuryGate’s sole discretion.

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